1. About Us
1.1 We operate the website: https://marketmobiles.com/
MarketMobiles is operated by Diamond Mobile Gadgets Limited, trading from:
Unit 29, Highcroft Industrial Estate, Enterprise Road, Waterlooville, PO8 0BT
1.2 You can contact us via our website or by email at sales@marketmobiles.com.
2. Our Products
2.1 Product images are for illustration purposes only. While we aim to display colours accurately, we cannot guarantee your device will reflect them precisely. Products may vary slightly.
2.2 All products are subject to availability. If an item is unavailable or delayed, we will contact you and offer a replacement or a full refund.
3. Use of Personal Information
We use your personal data in accordance with our Privacy Policy.
Please review it here: https://marketmobiles.com/terms-of-use/
4. Consumer Customers
4.1 You must be 18 years or older to purchase products from our website.
4.2 As a consumer, you have legal rights if goods are faulty or not as described. These rights are not affected by our Terms.
5. Business Customers
5.1 If you are purchasing on behalf of a business, you confirm you have authority to bind that business.
5.2 These Terms form the entire agreement between you and us.
6. Formation of Contract
6.1 After placing an order, you will receive an email confirming receipt. This does not mean your order is accepted.
6.2 A contract is formed only when we send a Dispatch Confirmation email.
6.3 If we cannot fulfil your order (e.g. stock issues or pricing errors), we will notify you and issue a full refund if payment has been made.
7. Changes to Terms
We may update these Terms due to:
- Changes in payment methods
- Legal or regulatory requirements
The Terms in force at the time of your order will apply.
8. Returns & Refunds (Consumers Only)
8.1 You have the right to cancel your order under consumer regulations.
8.2 You may cancel within 5 days of receiving your order.
8.3 To cancel, contact us at sales@marketmobiles.com.
8.4 Refunds will be processed within 14 days of receiving returned goods.
8.5 If items are faulty or incorrect, we will:
- Refund the full amount
- Cover return costs
8.6 Refunds will be issued to the original payment method.
8.7 You must:
- Return items promptly
- Take reasonable care of the goods
9. Delivery
9.1 Orders will be delivered by the estimated date in your Dispatch Confirmation.
9.2 Delivery is complete when goods arrive at your address.
9.3 If delivery fails, please contact us to rearrange.
9.4 Responsibility for goods passes to you upon delivery.
9.5 Ownership transfers once full payment is received.
10. Pricing & Payment
10.1 Prices are listed on our website and are checked regularly.
10.2 Prices may change but will not affect confirmed orders.
10.3 Prices include VAT (where applicable).
10.4 Delivery charges are calculated separately.
10.5 If a pricing error occurs:
- We may cancel the order
- Or offer the correct price before processing
11. Payment Methods
We accept:
- Debit cards
- Credit cards
- PayPal
Payment is taken at the time of order.
12. Manufacturer Guarantees
Some products include manufacturer warranties. These are separate from your legal rights.
13. Our Warranty
13.1 We provide a 12-month warranty on applicable products.
13.2 This does not cover:
- Normal wear and tear
- Misuse or damage
- Unauthorised repairs
- Failure to follow instructions
13.3 This warranty does not affect your legal rights.
14. Liability (Business Customers)
We are not liable for:
- Loss of profit or business
- Indirect or consequential losses
Our total liability is limited to the value of the goods.
15. Liability (Consumers)
15.1 We are responsible for foreseeable loss caused by our breach.
15.2 We are not liable for:
- Business losses
- Loss of profit or opportunity
15.3 We do not exclude liability for:
- Death or injury caused by negligence
- Fraud
- Defective products
16. Events Outside Our Control
We are not responsible for delays caused by events beyond our control, including:
- Natural disasters
- Strikes
- War
- Network failures
We will inform you and arrange a new delivery where possible.
17. Communication
17.1 Written communication includes email.
17.2 You may contact us at:
sales@marketmobiles.com
17.3 We will contact you via:
- Postal address provided
18. Other Important Terms
18.1 We may transfer our rights under these Terms.
18.2 You may only transfer your rights with our consent.
18.3 These Terms are governed by English law.
18.4 Disputes will be handled in the courts of England and Wales.
18.5 If any clause is invalid, the remaining Terms remain in effect.
Contact Information
Diamond Mobile Gadgets Limited
Company Number: 12176051
Unit 29, Highcroft Industrial Estate
Enterprise Road, Waterlooville
PO8 0BT
📞 Phone: 07387439347
📧 Email: sales@marketmobiles.com