At MarketMobiles, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website, make a purchase, or contact us.
This Privacy Policy applies only to our website and does not extend to third-party websites accessed via links.
Data Controller:
MarketMobiles (operated by Diamond Mobile Gadgets Limited) is responsible for your personal data.
Our Commitment to You
We take your privacy seriously and will:
- Only use your data for the purposes it was collected
- Keep your information secure
- Delete data when it is no longer required
How We Use Your Data
We use your personal data to:
- Process and deliver your orders
- Provide customer support
- Improve your shopping experience
- Send promotional offers (only if you opt in)
- Personalise marketing based on your interests
- Comply with legal and regulatory obligations
What Information We Collect
We may collect the following types of personal data:
Identity Information
- Full name
Contact Information
- Address and postcode
- Email address
- Phone number
- Social media details (if you contact us through these platforms)
Financial Information
- Payment card details
- Bank account details
Transaction Information
- Order history and purchase details
- Communication related to your orders
Technical Information
- IP address
- Browser type and version
- Device information
- Login data
Usage Information
- Pages visited and interaction with our website
We may also use anonymous and aggregated data for analytics and business improvements.
How We Collect Your Data
We collect your data when you:
- Place an order or create an account
- Contact us via email, phone, or forms
- Browse our website (via cookies and tracking technologies)
Legal Basis for Processing
We only process your data when legally permitted, including when:
- You give consent
- It is necessary to fulfil a contract (e.g. completing an order)
- It is required for our legitimate business interests
- We must comply with legal obligations
Sharing Your Data
We do not sell your personal data.
We may share your data with trusted third parties, including:
- Delivery and courier companies
- Payment service providers
- IT and website service providers
- Marketing and advertising partners
- Fraud prevention and law enforcement agencies
We may also share anonymous data for analytics purposes.
Data Retention
We only retain your personal data for as long as necessary to:
- Fulfil the purpose it was collected for
- Meet legal and regulatory requirements
For more details, please contact us.
International Data Transfers
Your data may be transferred outside the UK or EU for processing. We ensure appropriate safeguards are in place to protect your information.
Data Security
We take appropriate measures to protect your data. However, please note that no internet transmission is completely secure, and sharing information online is at your own risk.
Marketing Communications
If you opt in, we may send you marketing emails about offers and products.
You can opt out at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
Please allow up to 48 hours for updates to take effect.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies separately.
Your Rights
Under data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing or marketing
- Transfer your data to another provider
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us.
Cookies Policy
We use cookies to improve your experience.
Types of cookies we use:
Essential Cookies (no consent required):
- Enable site functionality and navigation
Optional Cookies (require consent):
- Marketing and analytics cookies
You can manage or delete cookies via your browser settings. Disabling cookies may affect website functionality.
For more information, visit: www.ico.org.uk
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
Diamond Mobile Gadgets Limited
Company Number: 12176051
Unit 29, Highcroft Industrial Estate
Enterprise Road, Waterlooville
PO8 0BT
📞 Phone: 07387439347
📧 Email: sales@marketmobiles.com